When some items from Snap On are delivered to us, they may not come with any official packaging or protection , therefore very small blemishes/marks may appear on certain delicate surfaces such as chrome. However we guarantee that all our items are brand new and they have never been used. This statement only applies to certain products that don't come with packaging. PLEASE CHECK OUT OUR OTHER LISTINGS!When will my item be sent? Can you provide a VAT Receipt? We can provide you a VAT invoice upon request. Serial Numbers from items such as power tools & batteries are recorded and will be checked within any return process. Item must be unused and unopened. Larger or heavier items may be sent with Parcelforce. If you are not 100% satisfied with a product or our service, please let us know by contacting us directly. Any other questions, please do not hesitate to ask. Thank you for shopping with theamericantoolscompany! The item "NEW Blue-Point 5pc Long Double Box Flex Head Ratcheting Wrench Set BOERMLF705J" is in sale since Sunday, July 21, 2019. This item is in the category "Vehicle Parts & Accessories\Garage Equipment & Tools\Hand Tools\Spanners & Wrenches". The seller is "theamericantoolscompany" and is located in London. This item can be shipped worldwide.